FAQs
Frequently Asked Questions
Here are some of the most frequently asked questions regarding John Charles. If you can’t find your question listed then please email us at info@studioellis.co.uk
CAN I ORDER A DRESS DIRECTLY FROM YOU?
Our dresses are only available from authorised John Charles stockists.
Find your nearest store on our John Charles retailers page. If you are having difficulty finding a store in your area contact us at +44 (0)20 8888 8833 or e-mail info@studioellis.co.uk
HOW CAN I FIND MY NEAREST JOHN CHARLES RETAILER?
Please visit our Retailers page for a list of retailers near you. Alternatively, you can telephone John Charles Customer Services on +44 (0)20 8888 8833
WHAT ARE YOUR RETAIL PRICES?
Our outfits retail from approximately £499. Please contact your local retailer for more information.
WHAT IF THE STORE I’M BUYING FROM IS NOT LISTED ON YOUR STOCKIST LIST?
If the store is not listed on our website as an official stockist or a member of the John Charles team has not informed you that they can officially sell the brand then they are not one of our legitimate stockists.
I WOULD LIKE A CO-ORDINATED HAT WITH MY OUTFIT
Each dress comes with a fabric swatch to help you match your accessories to your John Charles outfit. Speak to your local retailer for help with styling.
I AM THINKING OF STOCKING JOHN CHARLES IN MY STORE. HOW DO I GO ABOUT IT?
Telephone our customer service on +44 (0)20 8888 8833 or e-mail info@studioellis.co.uk. We will then give you the relevant agents details.
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